Honest FAQ

Straight answers to the questions we hear most.

Do I need a battery?
Maybe not. If your usage is mostly daytime and modest, more panels can beat a battery on value. If you use a lot of power at night, are on the right tariff, or want blackout backup, a battery can be transformative. We'll do the sums on your actual bills and tell you which you are — we've told people not to buy batteries from us, and one of our five-star reviews is from a bloke we told not to buy anything at all.
What happens in a blackout?
Standard solar shuts off in a blackout — that's a safety requirement, and plenty of people only find out when the power's off. If backup matters to you, tell us early: the system needs to be designed for it (battery with backup capability, and deciding which circuits stay on). It's a design decision, not an add-on sticker.
Who actually does the install?
Licensed electricians we trust with our name — not whoever's cheapest that week. Every job gets a certificate of electrical safety. Lachlan has installed these systems himself, so the work gets checked by someone who knows exactly what corners look like when they're cut. One customer had his electrician mate inspect our work; the verdict was "bloody good work."
What hardware do you use, and why?
We install GoodWe, Sigenergy and Anker — gear we'd put on our own roof, chosen for how it's built and how the manufacturer behaves when something needs warranty support, not for the biggest margin. Which one suits you depends on your home and what you're after; we'll tell you exactly what we're quoting and why.
How does the government battery rebate work?
Short version: a meaningful upfront discount on the battery portion, no application needed — it comes through us and appears itemised as its own line in your quote. It's tiered by battery size and the rate steps down over time, so beware of any ad quoting one big flat percentage. Long version, including the honest caveats: the rebate page.
Can you help with the electricity plan side?
Yes — and it matters more than most people think. The same system on the wrong plan can perform hundreds of dollars a year worse. We'll help you pick a plan that suits your system and how you use power, and set you up to get the most out of it. What suits you depends on your setup — it's part of the design conversation, not one-size-fits-all.
I already have solar. Can you add a battery — or fix what I've got?
Both. Adding a battery to existing solar is common — we'll check what your current system can support first. And sometimes the right answer is that your existing system just isn't set up properly: we've found misconfigured settings from previous installers and handed the customer a fix list instead of a quote, free. If that's your situation, that's what you'll get.
Where do you work?
Country and regional Victoria, within reach of Melbourne. If you're not sure whether that covers you, ring us — worst case we'll say it's too far and you've lost two minutes.

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